Stressful work day with back to back appointments for my wife and I (with our two year old) Melissa and Leslie went above and beyond and engaged with our son in such a beautiful way. Melissa got down on her hands and knees and made a puzzle with my son, while Lesie gave our son his first wind up car. Then to end the night our son got to select a toy from the treasure chest, a very cool tractor (currently his favorite) and to cap it off a new toothbrush. You dont expect customer service like this in health care providers but at the manor you matter. Top notch staff and quality from start to finish.